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Tuesday, January 29, 2013

Conflict Management In Health Care

NameUniversityTutorCourseDateCONFLICT MANAGEMENT IN HEALTH CAREConflicts are the of the day in aggroupwork activities . People cannot work independently all the time at one point they interact with other(a)s and work as a group for the production of effective services or goods . different individuals have differences in values , attributes basis , rules , meanings , perceptions etc people`s diversities make interactions amid individuals complex thus providing an opportunity for differences (Jameson , 1999 . Since civilisation , many researches and scholars have concentrated on studying conflicts in the society and how conflicts could be managed (Hill , 2001 ) formal studies in the role of conflict in society began in the eighteenth century . Scholars build we that conflict could not be separated from social horticulture and that it could be used to bring unity among groups of people (James , 1994As the somebody in change of an emergency team in a hospital where one of the nurses administers the legal injury dose of medication to a patient which provokes a second nurse want to write-up the premier(prenominal) nurse straightawayly , I have to take immediate measures in a bid to prevent the conflict from get worse and also to advert the patient who requires immediate alleviate . Hospitals are humanistic institutions and some of the principle s regime doctors , clinical officers , nurses and any other hospital staff team work conduct and behaviour are geared to the scoop out interests of the patients (Bar-Simon ,Tov Y , 2003In this particular situation , as the leader of the nurses , I would mange the conflict openly and quickly by directly access the two nurses . In this case , I would not excrete much time interrogating the two nurses on the reasons as to why they are conflicting . I will employ the negotiate process of solving conflicts . First , I will preventive the second nurse from wanting to critique and report the source nurse who administers the wrong medication to the patient .
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Thus , I will collaborate with the nurses in a bid to assist the patient . I will then mediate amidst the two nurses and counsel them on the importance assisting each other in teamwork (Green Taber , 1980As the leader , I will mediate between the two nurses so as to know the type of wrong medication , which was administered to the patient . I will also chance upon about the right medication , which was recommended for the patient . Since I am not a specialist in recommending medication , for patients I will call upon a doctor who will experience the patient s progress and detect whether the drug administered has the potential to demand the patient s health (Payne , 1982If the medication is harmful to the patient , I will the nurses to administer neutralizers to the patient , if the doctor or clinical officer . Gives the prescription . I will also ensure to it that the two nurses collaborate in assisting the patient and that they use their differences in opinions and views as a tool is encouraging good confabulation and understanding between them . This is...If you want to get a salutary essay, order it on our website: Orderessay

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